Users//Documents/Microsoft user data/Office 2011 Identities/ In Outlook for Mac 2011, the location is: Users//Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/ In Outlook 2016 for Mac, the location is: Open the Outlook 2016 for Mac Profile folder or Outlook for Mac 2011 Identity folder. If the Profile or Identity name contains a special character, follow these steps to change the name: To view your Identity names in the Microsoft Database Utility, hold down the Option key, and then click the Outlook for Mac 2011 icon. Note You can create an alias for the Outlook Profile Manager, and move it to your desktop or another convenient location if you prefer. Right-Click Microsoft Outlook, and select Show Package Contents.Įxpand Contents, SharedSupport, and open Outlook Profile Manager. Make sure that your Profile name in Outlook 2016 for Mac or your Identity name in Outlook for Mac 2011 has no special characters, such as the slash mark (/). To resolve this issue, wait for indexing to finish, and then search again. In this case, Outlook for Mac displays a "No Results" message. If you recently created a new Outlook Profile in Outlook 2016 for Mac, or a new Identity in Outlook for Mac 2011, added a new account, or if you recently imported new data from a source such as a PST or OLM file, Spotlight indexing may not be complete. For more information about how to get and run the utility, go to the Mac Outlook Support Utilities blog on the Microsoft TechNet website. To resolve this issue, follow these steps: The Microsoft User Data folder is not located under the ~/Documents folder. The Identity or one of its parent folders are added to the Privacy tab in Spotlight. The Identity name contains special characters such as the slash mark (/). The Outlook 15 Profiles folder is not located under ~/Library/Group Containers/UBF8T346G9.Office/Outlook. The Profile or one of its parent folders are added to the Privacy tab in Spotlight. The Profile name contains special characters such as the slash mark (/). This issue may occur for one of the following reasons: Additionally, when you search for mail items by using the Mac OS native Spotlight Search, your search is unsuccessful. If you’re not using Microsoft 365, see POP and IMAP email settings for Outlook.In Microsoft Outlook 2016 for Mac or Office for Mac 2011, you receive a "No Results" message when you try to search for an email message or apply a filter to a folder, and task items are not displayed in the Tasks folder. If you’re connecting to your Microsoft 365 email, the SMTP server name is. In Outgoing Mail Server, type the SMTP server name. If you’re not using Microsoft 365, see POP and IMAP email settings for Outlook. If you’re connecting to your Microsoft 365 email, the IMAP or POP server name is. In Incoming Mail Server, type the IMAP or POP3 server name. In the Password box, type the password for the email account. In the Email Address and User Name boxes, type your email address. If you see Unable to verify account name or password, select Next to enter your settings manually. If you've used Mail to create email accounts, on the Mail > Add Account.Įnter the name, email address and password for your account > Sign In. If you just want to manage your Exchange email on the Mac, you can also set up POP or IMAP access to your account. If after repeating the steps Mail still isn't able to set up your account automatically, see What else do I need to know? in this article. If the Mail program isn't able to set up your account automatically, wait a few minutes or a few hours, and then repeat these steps. Available choices are Mail, Contacts, Calendar, Reminders, and Notes. If you've used Mail to create email accounts, select Mail > Add Account.Įnter the name, email address and password for your Exchange account > Sign In.Ĭhoose the Mac apps you want to use with this account. If you've never used Mail to set up an email account, the Welcome to Mail page opens. Open Mail, and then do one of the following: If you're running Mac OS X version 10.10 or later, follow these steps to set up an Exchange email account: Set up Exchange account access using Mac OS X 10.10 or later See Add an email account to Outlook for instructions. If you have Outlook for Mac, you can use it to access your Exchange account. Set up Exchange account access using Outlook for Mac If just want to manage your Exchange email account on the Mac, you can use the Mac Mail app to connect to your account using Internet Message Access Protocol (IMAP) or Post Office Protocol (POP). If you're running Mac OS X version 10.10 or later, you can use the Mac Mail, Calendar, and Contacts apps to connect to a Microsoft Exchange account.
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